Making Primary Care Data Reports Meaningful to the Public

Between August 2022 and March 2023, PERC partnered with the Greater Hamilton Health Network (GHHN), one of 54 Ontario Health Teams, to create lay-friendly visualizations of local/provincial primary care data.

PERC researchers facilitated participatory design sessions with:

13 patient/caregiver partners from PERC and GHHN
3 GHHN staff representatives
2 PERC-TUTOR Primary Care Trainees

We also engaged GHHN primary care providers, communications staff and a graphic designer to iteratively refine prototypes. Our partners identified: the target audience, scope of work, data to highlight, design features, key messages, and venues to share this work.

Who is my first point of contact with the healthcare system?

Primary care is the first point of contact between a patient and the health care system. Our first visual gives an understanding of what primary care is, who primary care providers are, and the impact of having a regular primary care provider on health outcomes.

People with Family Doctors in the Greater Hamilton Health Network and Ontario

The Primary Care Data Reports contain data that can help regional health systems in Ontario better understand the people they care for. We created a visual that helps to understand how people in the Greater Hamilton Health Network and Ontario engage with primary health care.